Dairy Queen in Kitchener, ON Closed now

Reviews about Dairy Queen

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  2019-12-11, by Michele Lack
  It's been a few years since we've visited this specific location and the service has definitely changed. I ordered a strawberry cheesequake blizzard and a milk shake. Both came in the wrong cups. The blizzard was not blended well at all. The top half was cheese and strawberries and bottom half was all ice cream. As for the milk shake, it wasn't very thick and was kind of on the watery side. The staff isn't friendly and the establishment was not very clean. I think when you purchase a franchise, you need to live up to the name of that franchise. The quality and service should be the same for all franchises of the same chain. I think some people buy into a franchise and think they can provide whatever service they feel like providing. This is why you should review or even contact the head office of the specific franchise and give a feedback.