Scherer Chevrolet Buick GMC Ltd. in Kitchener, ON Open now

Reviews about Scherer Chevrolet Buick GMC Ltd.

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  2020-05-20, by Josh Engler
  Would NEVER shop here for a vehicle again, will NEVER recommend this dealership to anyone for sales or service. Very poor customer service and their service department and technicians have no idea what they are doing. They replaced a part on my vehicle under warranty and it was never the same. Went in 6-7 times only to be told it was perfectly fine. The part was removed yesterday only to find out the didn't even fully bolt it back in .1/3 bolts to hold a piece of a transmission in place is unacceptable. After finding the issue the dealership was called and I informed the service manager of the issue. He basically said he wasn't there when the work was done so it's not his problem. Zero regard or concern for customer safety or satisfaction. Very disappointed. Do not buy or have service done here. I'd give a zero star if I could .